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Warranty

1 YEAR WARRANTY
1-year warranty covers the following parts of the Woodelemen Kitchen and Wardrobe systems: cabinet frames, door fronts, shelves made of melamine, décor or end panel, worktop and wall seal.

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The 1-year warranty also covers the following accessories: soft-close drawer runners, baskets and hinge dumper.

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QUARTZ WORKTOP
10 Years warranty on quartz surface worktop.

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​WHAT WILL WOODELEMEN DO TO CORRECT THE PROBLEM?
Woodelemen will examine the product and decide if it’s covered under this warranty. Woodelemen will then, at its choice, either repair the defective product or replace it with the same or a comparable product, provided that the product is accessible for repair. Any defected parts removed in the course of repair works will become the property of Woodelemen.

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If the item is discontinued, Woodelemen will provide an appropriate replacement. Woodelemen will decide at its discretion, what will constitute an appropriate replacement.

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Woodelemen will decide at its discretion whether a replacement part is to be delivered by our delivery team or to be picked up by the customer.

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Woodelemen reserves the right to correct price errors or misprints and advises that interruptions in supply may occur.
*Applicable in Malaysia only.

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CONDITIONS FOR THE WARRANTY
The warranty is valid from the date of purchase at Woodelemen. The original purchase receipt is required as proof of purchase. This warranty applies to domestic kitchen use only.

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EXCLUSIONS
The warranty does not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products.

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The warranty does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents.

The warranty does not apply if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated).

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The warranty does not cover consequential or incidental damages. The warranty is for the benefit of the original purchaser of the product. It is not transferable. Knobs and handles are not covered under this warranty.

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